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Course Catalog > Disaster Services Family Services (formerly Client Casework) is an instructor-led, video-supported course designed to train Red Cross caseworkers how to conduct effective client interviews and provide appropriate assistance to help meet a client’s immediate disaster-caused or disaster-aggravated needs. The purpose of this basic level Disaster Services training is to prepare licensed mental health professionals to provide for and respond to the psychological needs of people across the continuum of disaster preparedness, response and recovery. The purpose of this course is to prepare all American Red Cross workers to provide basic care, comfort and support to people who are experiencing disaster-related stress. This instructor-led course is designed for the learners to acquire knowledge of Red Cross policies and procedures for setting up, running and closing a shelter during a disaster. The course includes lecture and group exercises. The purpose of this training is to provide participants with an opportunity to apply the knowledge, skills and abilities required to operate a successful shelter. |
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